Team Captain Endzone & Loyalty (Front End)

Lead the athlete experience by coaching teammates and driving engagement in loyalty programs while delivering fast, friendly, and accurate checkout experiences. Anticipate athlete needs by providing clear product information, uphold merchandising standards, and promote company programs like warranty sales and credit card enrollment. Collaborate with store managers to develop 30-60-90 day plans, execute operational initiatives, and manage staffing needs within established budgets. Act as Head Coach for general store oversight, including opening/closing procedures, teammate supervision, and performance management. Build a strong team by sourcing, interviewing, hiring, and retaining direct reports while ensuring compliance with safety and loss prevention policies.