Team Captain Endzone & Loyalty (Front End)
$49,500–$63,500 year
On-siteNaperville, Illinois, United States
Job Summary
Lead the athlete experience by coaching teammates and driving engagement in loyalty programs and services while delivering fast, friendly, and accurate checkout experiences. Anticipate athlete needs, provide clear product information, and uphold merchandising standards including floor sets, signage, and inventory replenishment. Promote company programs like warranty sales and credit card enrollment. Collaborate with store managers to develop 30-60-90 day plans, manage staffing, and adjust schedules based on traffic demands. Act as Head Coach for store oversight, including opening/closing procedures, direct report supervision, hiring, onboarding, and performance management. Enforce safety, loss prevention, and standard operating procedures. Targeted pay range: $49,500.00 - $63,500.00 for a 38-hour work week.
Required Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
Desired Qualifications
- Previous people leadership experience preferred
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