Team Captain Endzone & Loyalty (Front End)

Deliver fast, friendly, and accurate checkout experiences while coaching teammates and driving engagement in loyalty programs and services. Anticipate athlete needs, provide clear product information, and uphold merchandising standards including floor sets, signage, and inventory presentation. Lead the athlete experience by promoting company programs such as warranty sales and credit card enrollment. Collaborate with store managers to develop 30-60-90 day plans, manage staffing, and execute operational initiatives within budget. When acting as sole leader, perform general store oversight including opening/closing procedures, front end functions, and direct reports supervision. Build a strong team by sourcing, interviewing, hiring, and retaining staff while ensuring proper training and performance management. Enforce safety, loss prevention, and standard operating procedures to maintain a respectful environment for all.