Team Captain Endzone & Loyalty (Front End)

Deliver fast, friendly, and accurate checkout experiences while coaching teammates and driving engagement in loyalty programs. Anticipate athlete needs by providing clear product information and upholding merchandising standards for floor sets and inventory presentation. Promote company initiatives including warranty sales and private label credit card enrollment alongside the store manager. Execute 30-60-90 day plans to support business priorities, manage staffing needs, and oversee opening/closing procedures when acting as Head Coach. Build a strong team by sourcing, interviewing, and retaining direct reports while ensuring proper training and performance management. Enforce safety, loss prevention, and standard operating procedures to maintain a respectful environment for all athletes.