Team Captain Endzone & Loyalty (Front End)

Deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships that drive retention. Anticipate athlete needs, provide clear product information, and uphold merchandising standards including floor sets, signage, and inventory replenishment. Promote loyalty programs, warranty sales, and private label credit card enrollment alongside the store manager and assistant store manager. Lead general store oversight, manage opening and closing procedures, and supervise Front End and Cash Office functions. Develop 30-60-90 day plans, create effective schedules, and assign workload based on skill levels to maximize efficiencies. Source, interview, hire, and onboard direct reports while providing coaching, feedback, and performance management. Enforce safety, loss prevention, and standard operating procedures, holding teammates accountable for compliance.