Team Captain Endzone & Loyalty (Front End)

Deliver fast, friendly, and accurate checkout experiences while anticipating athlete needs and providing knowledgeable product information. Lead company programs including loyalty participation, warranty sales, and credit card enrollment. When acting as sole leader, oversee store operations, manage opening and closing procedures, and supervise Front End and Cash Office functions. Develop 30-60-90 day plans with store management to support business priorities, execute operational initiatives, and adjust staffing schedules to meet traffic demands. Build and lead a strong team by sourcing, interviewing, hiring, and retaining direct reports, while providing coaching, feedback, and performance management. Enforce safety, loss prevention, and standard operating procedures, holding teammates accountable for compliance.