Team Captain Endzone & Loyalty (Front End)

Deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships that drive retention. Anticipate athlete needs, provide knowledgeable product information, and uphold merchandising standards including floor sets, signage, and inventory presentation. Promote loyalty programs, warranty sales, and credit card enrollment alongside the store manager and assistant store manager. Lead general store oversight, manage opening and closing procedures, and supervise teammates to maximize efficiencies. Develop 30-60-90 day plans, create effective schedules, and handle hiring, onboarding, and performance management for direct reports. Enforce safety, loss prevention, and standard operating procedures while ensuring all teammates comply with policies.