Team Captain Endzone & Loyalty

Deliver fast, friendly, and accurate checkout experiences while coaching teammates and driving engagement in loyalty programs and services. Anticipate athlete needs, provide clear product information, and uphold merchandising standards including floor sets, signage, and inventory replenishment. Promote company programs like warranty sales and credit card enrollment. As sole leader, perform general store oversight including opening/closing procedures, front end functions, and teammate supervision. Communicate departmental goals, assign workload, and adjust schedules to meet traffic demands while ensuring operational and financial targets are met. Source, interview, hire, and retain direct reports; provide training, coaching, and performance management. Enforce safety, loss prevention, and standard operating procedures.