Team Captain Apparel
On-siteChristiana, Delaware, United States
Job Summary
Lead the Apparel department by delivering an engaging shopping experience rooted in product knowledge and athlete connection. Coach teammates, drive sales, and ensure athletes feel confident in their selections. Anticipate athlete needs, provide clear product information, and uphold merchandising standards including floor sets, signage, and inventory replenishment. Promote company programs such as loyalty enrollment and warranty sales. Collaborate with store and assistant managers to develop 30-60-90 day plans, manage staffing, and execute operational initiatives within budget. When acting as sole leader, perform general store oversight including opening/closing procedures, front-end functions, and direct report supervision. Communicate departmental goals, assign workload, monitor progress against plans, and pivot to meet financial targets. Build a strong team by sourcing, interviewing, hiring, and retaining direct reports while providing coaching, feedback, and performance management. Enforce safety, loss prevention, and standard operating procedures, holding teammates accountable for compliance.
Required Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
Desired Qualifications
- Previous people leadership experience preferred
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