Team Assistenz Innendienst Sachbearbeitung Backoffice (m/w/d) SA01

Support clients via phone, email, and video regarding ongoing matters, specifically in claims processing. Act as the primary interface between clients and the claims team, actively advancing the claims resolution process and communicating current status updates. Manage administrative topics and coordinate with the team to ensure continuous quality management and improvement of internal communication and collaboration. Participate in selected seminars to support continuous professional development.