TEAM ASSISTANT - HOSPICE HOUSE NIGHTS

Job Summary

Required Qualifications

• •High school diploma or general equivalency diploma (GED)
• •Proficient in medical terminology
• •Proficient in Microsoft programs (Word, Excel, Outlook)
• •general typing
• •Influenza vaccine during influenza season (Nov. – March)
• •CPR Certification
• •Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• •Ability to respond to questions from clients, customers, and the general public
• •Ability to write simple correspondence
• •Ability to speak professionally to patients, physicians and others in the organization via telephone and personal communication
• •Must be skilled at prioritizing tasks
• •Ability to multi-task and deal with frequent interruptions
• •May deal with emotionally distraught families. Interactions with terminally ill patients
• •Requirement to maintain professional appearance and communication at all times
• •Must be on duty at desk at assigned time, and leave promptly at assigned time, with minimal time away from the desk during the shift
• •Maintain accurate daily census and staff assignment sheets and send electronically as required
• •Maintain supply of forms utilized by hospice house staff
• •Assist the charge nurse with distribution of selected data, accurately and appropriately, to include IDTM forms, plans of care, death notices, discharge forms and other documentation as needed
• •Assist the hospice house staff with faxing, phone calls, other clerical duties as needed
• •Utilize appropriate communication skills with co-workers and with other hospice departments
• •Demonstrate a knowledge and understanding of the flow of information/communication from the hospice house to the administrative departments and impact on home and nursing home care staff
• •Answer the telephone and call lights in a timely, professional manner and relay messages to appropriate staff, verbally and/or written, as appropriate
• •Arrange transportation for patients going home from the hospice house; verify that respite return trips have been scheduled
• •Obtain medical records from ER, hospitalizations, medical appointments in a timely manner, send to medical records for scanning
• •Obtain procedure results (lab, x-ray) in a timely manner, send to medical records for scanning
• •Maintain temperature logs on all HH refrigerators
• •Distribute 90 day and annual employee evaluation packets to employee and unit director 30 days before evaluation due
• •Participate in staff development (15 hours of CEUs of which 12 must be Hospice related) during each evaluation year as per Columbus Hospice policy
• •Must attend at least one Memorial Service during each evaluation year as per policy
• •Complete assigned duties in a timely, proficient manner
• •Attend staff meetings or other educational in-services, as required per policy
• •Adhere to professional hospice dress code
• •Ability to perform multiple tasks at one time
• •Maintain an organized, clean, HIPAA-compliant workspace
• •Take all reasonable precautions to maintain privacy and non-disclosure of any confidential information about patients, other staff members, and the general operations of Columbus Hospice
• •Represent the company in a positive and professional manner at all times with others, e.g., co-workers, management, vendors, and customers
• •Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job
• •When unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor
• •Ensure job responsibilities are met, including attendance requirements and prompt arrival at work
• •Clean equipment and call At Home to pick up after patient passes
• •Monitor supply room and clean linen room and ensure both are stocked appropriately
• •Fill out death packets and Admission packets for the nurses
• •Keep Census updated and distribute via e-mail every morning
• •Position may require employee to provide coverage for other staff members (of similar skill set)
• •Assist with special projects, as requested
• •All other job duties as may be assigned
• •Must frequently lift and/or move up to 25 pounds
• •occasionally move up to the weight of a person in a wheelchair
• •close vision
• •distance vision
• •peripheral vision
• •depth perception
• •ability to adjust focus
• •frequently is required to stand
• •frequently is required to walk
• •frequently is required to sit
• •intermittently required to climb (using short step stool)
• •intermittently required to balance
• •intermittently required to stoop, kneel, or crouch
• •regularly required to use hands to finger, handle, or feel
• •regularly required to reach with hands and arms
• •regularly required to talk or hear

Desired Qualifications

• •Minimum of two years of clerical experience in a healthcare environment
• •Experience with an electronic medical record (EMR) system
• •Valid drivers' license with satisfactory Motor Vehicle Record (MVR)
• •Auto insurance per company policy
• •Reliable personal transportation