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H&R BlockPosted 24 months ago

Tax Professional - Franchise Location

On-siteLenoir City, Tennessee, United States

Full TimeEnterprise

Job Summary

Conduct face-to-face and virtual tax interviews, preparing complete and accurate returns while generating business growth and increasing client retention. Provide clients with IRS support and audit representation as a Circular 230 associate, mentor teammates, and offer additional products and services. Complete the H&R Block Tax Knowledge Assessment, continuing education requirements, and all applicable IRS and state mandates. This seasonal role supports clients with diverse tax needs through advanced training and a dedicated team environment.

Required Qualifications

  • Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email
  • Prepare complete and accurate tax returns
  • Generate business growth, increase client retention, and offer additional products and services
  • Provide clients with IRS support
  • All certification levels can provide tax notice services
  • Circular 230 associates can provide audit representation
  • Mentor and support teammates
  • Successful completion of the H&R Block Tax Knowledge Assessment
  • Experience in accounting, finance, bookkeeping or tax
  • Experience completing individual returns
  • Experience working in a fast-paced environment
  • Comfort working with virtual tools – video, phone and chat
  • Ability to effectively communicate in person, via phone and in writing
  • Must complete continuing education requirement and meet all other IRS and applicable state requirements
  • High school diploma / equivalent or higher

Desired Qualifications

  • Bachelor's degree in accounting or related field
  • CPA or Enrolled Agent certification
  • Experience completing complex returns (individual, trust, partnership)
  • 5+ years of experience in accounting, finance, bookkeeping or tax
  • Experience conducting virtual tax interviews
  • Experience with tax planning and audit support
  • Sales and/or marketing experience

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