Tax Collector / Call Center
$36,000–$41,600 year
Remote · Phoenix, Arizona, United States or New York City, New York, United States
Phoenix, Arizona, United States or New York City, New York, United StatesRemoteContract$36,000–$41,600 yearEntry LevelHigh School Or EquivalentUnknown
Type
Contract
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
The Tax Collector position at BCforward involves managing tax collections for the State of Arizona, which includes contacting taxpayers, educating them about compliance, and negotiating payments. This is a contract role with a strong emphasis on interpersonal skills and previous call center experience required. Candidates must be motivated, organized, and goal-oriented.
Required Qualifications
- Previous two positions should each be at least one consecutive year in a fast-paced call center.
- Basic use of Microsoft Word, Excel and Google Workspace
- Basic math skills are required - addition, subtraction, multiplication and division.
- Communicate well both in writing and verbally
- Great interpersonal skills
- Retain knowledge easily
- Creative in problem solving
- Goal oriented
- Organized
Desired Qualifications
- Spanish-speaking
- Experience with participating in process improvement activities
Additional Requirements
- Candidates must live in the Greater Phoenix Metro area
- Short stint work history will likely not make it to the interview
- Call center history should not be switchboard operation/dispatch, transferring calls
- Candidates must have the ability to transport equipment from office to home (micro desktop, 2 monitors, keyboard, mouse, headset) - not public transportation
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