Task Force Manager
$65,000–$75,000 year
On-siteHoffman Estates, Illinois, United States
Job Summary
Lead operational support across The Ghoman Group's Marriott portfolio by traveling approximately 80% of the time to assist with hotel openings, staffing shortages, renovations, and performance improvement initiatives. Provide hands-on leadership to Front Office, Housekeeping, and Food & Beverage departments while ensuring strict compliance with Marriott brand standards and policies. Coach and train hotel associates, conduct operational audits, and implement solutions to address identified challenges. Monitor guest satisfaction scores, develop action plans, and prepare reports for senior leadership to help General Managers achieve financial and operational goals. Build strong relationships with hotel management teams and ownership. This role requires immediate Marriott experience and the ability to work weekends and holidays as business needs dictate.
Required Qualifications
- Marriott hotel experience
- Minimum 3–5 years of hotel management experience
- Strong knowledge of Marriott brand standards and hotel operations
- Proven leadership and team management experience
- Ability to adapt quickly to different hotel environments and operational needs
- Excellent communication, organizational, and problem-solving skills
- Ability to work independently with minimal supervision
- Valid driver's license
- Ability to travel extensively
- Flexibility to work weekends, holidays, and varying schedules based on business needs
Desired Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field
- Experience supporting multiple hotel properties
- Experience with Marriott systems such as FOSSE, MGS, GXP, MARSHA, or Opera PMS
- Strong financial acumen, including budgeting, forecasting, and labor management
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