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Sutherland27 months ago

Tarlac: Hiring Consultant - Customer Service

On-site · Tarlac City, Central Luzon, Philippines

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Customer Service Consultant handling inbound calls to provide exceptional service and act as the point of contact for consumers. Responsibilities include responding to inquiries about products and services, processing payments, and performing general account maintenance; up-selling to new products or services may be encouraged. Required qualifications include a high school diploma or GED, excellent verbal and written communication skills, the ability to multi-task across several applications (CRM preferred), basic PC keyboarding and Microsoft Office experience. The role emphasizes customer-focused, professional service in a telecommunications environment.

Required Qualifications

  • High school diploma or GED
  • Excellent verbal and written communication skills
  • Multi-tasking skills with CRM applications experience preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred
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Tarlac: Hiring Consultant - Customer Service

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