Target Security Specialist
$42,640–$42,640 year
On-siteRensselaer, New York, United States
Rensselaer, New York, United StatesOn-siteFull Time$42,640–$42,640 yearEnterprise
Full TimeEnterprise
Job Summary
Respond to and accurately document security incidents using case management systems while leveraging de-escalation tactics to ensure a safe environment for guests and team members. Conduct merchandise theft recoveries and apprehension support as needed, strictly adhering to AP policies, and perform front-of-store receipt checks to prevent theft and shortages. Utilize Target's video surveillance system for intelligence-led tactics and maintain physical security standards throughout the store, including exterior property. Work in a fast-paced, physically demanding role requiring flexibility for varying shifts, including nights, weekends, and holidays, while managing workload independently and with a team.
Required Qualifications
- Must be at least 18 years of age or older
- High school diploma or equivalent
- Meet any state or local licensure and/or other legal requirements related to the position
- Welcoming and helpful attitude toward all guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Effective communication skills
- Work both independently and with a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Climb up and down ladders
- Apprehend subjects in accordance with company policy
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others
- Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Desired Qualifications
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
- Open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)
- Using intelligence-led tactics to keep team members and guests safe and secure
- Crisis response, safety and crowd management; providing support to both guests and team members
- De-escalation as well as experience with physical security controls and culture
- Using Target's video surveillance system
- Timely and accurately documenting cases using case management systems
- Greet: 10ft: be friendly – smile, make eye contact, or wave 4ft: greet the guest, smile and initiate a warm, helpful interaction
- Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
- End every guest transaction with a sincere thank you
- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
- Respond to and accurately document security incidents in a timely manner
- Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests
- Leverage de-escalation tactics and resources when responding to security incidents across the store
- Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies
- Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends
- Submit appropriate documentation in the case management system for all incidents following AP policy and procedures
- Understand and appropriately use Target's video surveillance system
- Demonstrate a culture of ethical conduct, safety and compliance
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
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