Target Security Specialist

Job Summary

Required Qualifications

• •Must be at least 18 years of age or older
• •High school diploma or equivalent
• •Meet any state or local licensure and/or other legal requirements related to the position
• •Welcoming and helpful attitude toward all guests and other team members
• •Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• •Effective communication skills
• •Work both independently and with a team
• •Manage workload and prioritize tasks independently
• •Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• •Climb up and down ladders
• •Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others
• •Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• •Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Desired Qualifications

• •You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with
• •You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
• •You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)
• •Using intelligence-led tactics to keep team members and guests safe and secure
• •Crisis response, safety and crowd management; providing support to both guests and team members
• •De-escalation as well as experience with physical security controls and culture
• •Using Target's video surveillance system
• •Timely and accurately documenting cases using case management systems
• •Greet: 10ft: be friendly – smile, make eye contact, or wave 4ft: greet the guest, smile and initiate a warm, helpful interaction
• •Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• •End every guest transaction with a sincere thank you
• •Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• •Adjust to business and guest needs to deliver an easy and inspiring guest experience
• •Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
• •Respond to and accurately document security incidents in a timely manner
• •Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests
• •Leverage de-escalation tactics and resources when responding to security incidents across the store
• •Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies
• •Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends
• •Submit appropriate documentation in the case management system for all incidents following AP policy and procedures
• •Understand and appropriately use Target's video surveillance system
• •Demonstrate a culture of ethical conduct, safety and compliance
• •Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible