Tally Support Intern
On-siteVasai, State of Gujarāt, Republic of India or Vasai, State of Mahārāshtra, Republic of India
Job Summary
Handle and resolve client queries regarding Tally software functionality, accounting, and GST. Provide remote and on-site technical support while conducting training sessions and product demonstrations. Maintain detailed records by updating Queries Sheets and Visit Sheets, and ensure daily dashboards reflect completed tasks. Prepare and submit monthly MIS reports to support operational efficiency. Coordinate with internal teams for timely issue resolution. Proficiency in Tally.ERP 9 and TallyPrime, plus experience in client support or field service, is required. Willingness to travel for field visits is essential. This role drives client retention and post-sales success for the Tally team.
Required Qualifications
- Proficiency in Tally software (Tally.ERP 9 and TallyPrime)
- Experience in client support, training, or field service roles
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple priorities
- Proficient in MS Excel and documentation tools
- Willingness to travel for field visits as required
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