[Talent pool] Key Account Managment Specialist
On-site · London, England, United Kingdom
Job Summary
Talent Pool for a future Key Account Management Specialist role in London. This is an individual contributor position focused on growth with international merchants and ensuring strong merchant experiences. Responsibilities include managing enterprise merchant portfolios to drive YOY revenue growth, developing and driving pipelines for new products and market expansion, nurturing trusted merchant relationships, clearly communicating product roadmaps and changes, collaborating with cross-functional teams (product, marketing, operations, risk, legal, finance), monitoring merchant performance and suggesting optimization strategies, and reporting on sales activity using Salesforce. Requires strong negotiation, communication, and organizational skills, with travel up to 30% and a valid passport. Fluency in English is essential; a second language is a plus.
Required Qualifications
- Experience as Account Manager or Business Development with a tenure of exceeding targets
- Must have experience in payments
- Understanding of merchant payment environment and needs
- Analytical skills, high level of organization, attention to details
- Proven experience using Salesforce CRM to manage pipelines, forecast revenue, and drive sales process discipline
- Ability to translate CRM and data insights into actionable account or territory strategies
- A self-starter who is comfortable in an entrepreneurial and fast paced setting
- Tenacious and resilient with a positive, solution-oriented attitude
- Confident, articulate, and professional communication, presentation, and persuasion skills
- Excellent planning,prioritization, and time management discipline
- Must have a valid passport and be willing to travel (up to 30% of the time)
- Fluent English (we will test it). A secondary language is a plus.
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