Talent AI Operator
HybridSan Francisco, California, United States
Job Summary
Monitor live candidate conversations, flag agent errors, and intervene during high-stakes moments involving senior candidates, complex objections, and compensation negotiations. Audit outreach quality and conversion rates across thousands of weekly touchpoints, then label outputs and write examples to train autonomous recruiting agents. Guide candidates through final stages, manage offers, and close placements requiring a human touch. Document successful workflows, create SOPs, and help define how humans and AI collaborate effectively. This role operates at the intersection of recruiting and AI operations for a pre-seed startup scaling to tens of thousands of candidates.
Required Qualifications
- 2+ years of talent operations or recruitment experience at early-stage tech startups (pre-seed/seed stage)
- Extensive hands-on experience using AI tools (e.g., Claude, ChatGPT, or similar) to evaluate quality, identify errors, and understand AI capabilities and limitations
- Proven ability to design and optimize end-to-end recruitment processes: sourcing, screening, interview coordination, offer management, and candidate experience
- Experience monitoring and quality-assuring high-volume candidate pipelines (hundreds to thousands of weekly touchpoints)
- Experience closing placements and managing final-stage candidate conversations, including offer negotiation and objection handling
- Experience training, labeling outputs, or providing structured feedback to improve AI/ML systems or agent performance
- Strong communication and collaboration skills; comfortable working cross-functionally with product, engineering, design, and leadership
- Data-driven mindset: experience using KPIs, dashboards, A/B tests, and conversion rate analysis to inform decisions
- Ability to work on-site in San Francisco as needed (hybrid arrangement)
Desired Qualifications
- Experience at AI/ML-focused startups or with AI-native hiring processes
- Familiarity with TypeScript/JavaScript, Python, React, Node.js, PostgreSQL, or Supabase to communicate effectively with engineers
- Experience documenting processes, creating SOPs, or building operational playbooks
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