Talent Acquisition Operations Program Manager
Remote · Toronto, Ontario, Canada or Ontario, Canada
Job Summary
Talent Acquisition Operations Program Manager to improve and maintain workflows, reporting, and scalable hiring processes. Responsibilities include analyzing recruiting operations data to identify trends, designing workflow enhancements and automations to increase efficiency, investigating and resolving complex operational challenges related to recruiting systems and data integrity, developing and maintaining operational documentation and governance, leading projects to optimize recruiting processes, and partnering with Recruiting, People Systems, Finance, Legal, IT, and other stakeholders to drive operational improvements and support business objectives. Preferred qualifications include experience with recruiting analytics, automation, dashboarding, ticketing, and change management; familiarity with ATS platforms such as Workday or Eightfold; and interest in AI-enabled operations.
Required Qualifications
- 4–7+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or a related operational function
- Experience supporting recruiting systems, ATS administration, workflow management, or operational programs in fast-paced or scaling organizations
- Strong understanding of recruiting operations, process improvement, workflow design, and operational best practices
- Experience supporting automation, systems enhancements, integrations, or process optimization initiatives
- Strong analytical, problem-solving, and organizational skills with the ability to use data to inform recommendations and decisions
- Ability to independently manage multiple priorities and projects while navigating ambiguity
- Strong written and verbal communication skills with the ability to collaborate effectively across functions
- Experience partnering with Recruiting, People Systems, People Insights, Finance, Legal, IT, or other business stakeholders
- Familiarity with ATS platforms such as Workday, Eightfold, or similar technologies
- Bachelor's degree or equivalent combination of professional experience and training
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