T Mobile Authorized Retailer Sales Associate
On-site · Brookfield, Connecticut, United States
Job Summary
Retail Sales Representatives (RSR) energize the in-store experience by engaging customers, assessing needs, demonstrating devices and services, and guiding purchases to build loyalty. Responsibilities include hands-on demonstrations of technology, identifying customer needs, selling beyond basic device/service plans with a focus on education and solutions, leveraging digital tools to showcase coverage, completing training on the in-store experience, and collaborating with team members and other channels to resolve issues and drive small business leads. The role emphasizes customer advocacy, a fast-paced environment, and ongoing learning with opportunities for advancement. Requires strong communication, a competitive drive, and a willingness to learn; bilingual Spanish capabilities are a plus but not required.
Required Qualifications
- High School Diploma or GED
- 6 months of customer service and/or sales experience, Retail environment preferred
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