T Mobile Authorized Retailer Sales Associate
On-site · Juncos, Juncos, Puerto Rico
Job Summary
Retail Sales Representatives (RSR) operate as part of a store team to bring the T-Mobile brand to life, delivering a world-class customer experience and building loyalty through in-store engagements. They educate customers on devices and services, perform hands-on demonstrations, and use digital tools to explain coverage, plans, and new features. The role emphasizes learning and skill development, with training completed on entry, and a focus on uncovering customer needs, recommending solutions, and hand-offs of small business leads. The position supports teamwork across store channels, aims to drive sales and customer satisfaction, and offers opportunities for advancement. They demand a passion for customer service, a competitive drive to succeed in a fast-paced retail environment, and the ability to balance customer needs with performance goals. Benefits include competitive base pay plus commission, health/dental/vision, 401K, PTO, and growth potential. Fluency in Spanish is preferred but not required.
Required Qualifications
- At least 18 years of age
- Legally authorized to work in the United States
- High School Diploma or GED
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