T Mobile Authorized Retailer Sales Associate
$33,280–$33,280 year
On-site · Ithaca, New York, United States
Job Summary
Retail Sales Representatives help customers in-store by demonstrating devices and service plans, identifying needs, and presenting solutions with a focus on the in-store experience. They participate in training, build relationships with customers and cross-team partners, and contribute to a fast-paced sales environment while learning about wireless products, plans, and IoT devices. Responsibilities include hands-on demonstrations, guiding customers through their shopping journey, and collaborating to resolve issues while driving loyalty and loyalty-building activities. The role emphasizes world-class customer service, understanding of T-Mobile products, and the ability to balance customer needs with performance goals. The position offers training, advancement opportunities, and a mix of full-time and part-time schedules, with a compensation structure that includes base pay and commissions.
Required Qualifications
- High School Diploma or GED
- 6 months of customer service and/or sales experience, Retail environment preferred
- Legally authorized to work in the United States
- Bilingual candidates encouraged to apply (Spanish preferred)
- At least 18 years of age
Additional Requirements
- Legally authorized to work in the United States
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