T-Mobile Authorized Retailer Sales Associate

Retail Sales Representatives (RSR) at Luna Wireless, a T-Mobile Authorized Retailer, are brand ambassadors in a fast-paced in-store environment who educate customers, demonstrate devices and services, and identify personalized solutions while building energy and loyalty. The role involves side-by-side selling, hands-on demonstrations, leveraging digital tools to explain coverage and plans, completing in-store training, and collaborating with colleagues and other channels to resolve issues and generate leads. The position supports both full-time and part-time employment, emphasizes customer advocacy, and requires a willingness to learn, adapt, and grow within the company. The team emphasizes growth opportunities, a diverse and inclusive workplace, and an emphasis on delivering a world-class customer experience. The minimum requirements include at least 18 years of age, legal work authorization in the United States, a High School Diploma or GED, and a favorable attitude toward bilingual candidates. Desired attributes include a competitive, customer-focused mindset, the ability to work well with peers and leadership, and prior customer service or retail experience; the role offers a base pay plus commission and benefits for part-time and full-time associates, plus opportunities for advancement.