T Mobile Authorized Retailer Sales Associate
On-site · Willow Street, Pennsylvania, United States
Job Summary
Retail Sales Representatives (RSR) at Luna Wireless, a T-Mobile Authorized Retailer, operate as part of a store team to bring the T-Mobile brand to life. They educate customers on devices and service plans, perform in-store demonstrations, and use digital tools to showcase coverage and product benefits. Responsibilities include helping customers navigate the shopping journey, identifying needs, providing personalized solutions, building loyalty, completing new-employee training, and partnering with store teammates to deliver a seamless customer experience while pursuing sales opportunities and small business leads. The role emphasizes customer advocacy, energy in a fast-paced environment, ongoing product knowledge, and growth within a supportive team culture. Bilingual Spanish- language capability is preferred but not required. The posting notes FT and PT positions with competitive base pay plus commission and benefits.
Required Qualifications
- High School Diploma or GED
- 6 months of customer service and/or sales experience, Retail environment preferred
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