T-Mobile Authorized Retailer Sales Associate

Retail Sales Representatives at Luna Wireless, a T-Mobile Authorized Retailer, play a key role in bringing the T-Mobile brand to life in-store. They build energy and excitement around products and services, conduct hands-on demonstrations, and provide personalized solutions to customers by exploring needs and educating them on devices, service plans, and IoT technology. The role emphasizes customer experience, relationship-building with customers and cross-channel partners, training completion, and ongoing learning in wireless innovations. The position is a learning role within a fast-paced environment, with opportunities for advancement and a mix of full-time and part-time schedules. Requirements include at least 18 years old, legally able to work in the United States, a High School Diploma or GED, and 6 months of relevant customer service or sales experience; bilingual candidates are encouraged to apply. The role offers competitive base pay plus commission and a benefits package, including 401(k), medical/dental/vision, PTO, and growth opportunities.