T Mobile Authorized Retailer Sales Associate

Retail Sales Representatives (RSR) at Luna Wireless work as brand ambassadors to bring the T-Mobile experience to customers in-store. They build energy and excitement, educate customers on device and service solutions, perform hands-on demonstrations, and conduct side-by-side selling to uncover personalized wireless solutions. The role emphasizes customer-focused engagement, learning new skills through training, using digital tools to illustrate network coverage and offerings, and collaborating with store teams and other channels to resolve issues and generate leads. The position is explicitly described as a learning role with opportunities for advancement and requires a passion for customer service, a competitive drive in a fast-paced environment, and the ability to balance customer needs with performance goals. The posting notes a base pay plus commission and offers benefits, flexible scheduling (full-time and part-time), 401(k), PTO, and growth opportunities. Bilingual candidates in Spanish are encouraged but not required, and at least 18 years of age with legal work authorization in the U.S. are required. The role includes training, in-store responsibilities, and a focus on customer experience and relationship-building in a retail setting.