T-Mobile Authorized Retailer Sales Associate

Retail Sales Representatives (RSR) at Luna Wireless, a T-Mobile Authorized Retailer, are brand ambassadors who educate customers on devices and services, demonstrate products, and build relationships in a fast-paced, in-store environment. Responsibilities include helping customers navigate shopping journeys (online, in-store, or through Customer Care), performing hands-on demonstrations of technology, uncovering customer needs, and recommending device/service solutions. The role emphasizes learning and skill-building through in-store training, collaborating with store teams and other channels, and contributing to a seamless customer experience while pursuing sales and business leads. The position supports a competitive base plus commission, with both full-time and part-time opportunities, and requires at least 18 years of age and legal work authorization in the United States. Bilingual Spanish is encouraged but not required. Experience in customer service or sales is preferred, with a focus on growth, teamwork, and delivering excellent customer service. The posting highlights growth potential, benefits, and a welcoming, inclusive culture. The job description outlines duties such as product demonstrations, needs assessment, relationship-building, and driving sales within a high-energy retail environment.