T Mobile Authorized Retailer Assistant Manager

Retail Assistant Manager partners with the Store Manager to lead and develop the store team, delivering T-Mobile’s customer-centric goals. Responsibilities include orienting and grounding Mobile Associates to Loving Our Customers, ensuring customer needs are met, observing customer interactions for coaching, managing wait times, remaining current on products/services/promotions, leading by example with training and leadership best practices, ensuring store environments meet standards, keeping displays current, ensuring teams are knowledgeable about store systems and communications, and delivering financial results by monitoring KPIs and controlling expenses. The role requires ability to mentor, communicate effectively with teammates and customers, and adapt to a varied schedule. Benefits include commission, medical/dental/vision, 401(k), PTO, and opportunities for advancement.