Systems Technician
HybridAthens, Alabama, United States
Job Summary
Manage service intake via email and the client portal, then conduct basic troubleshooting for single-user system environments involving personal computers, printers, and Windows applications. Document all activities accurately within the ticketing system and support Professional Services with client onsite deployments as needed. Execute responsibilities from the service desk or the field, adhering to established client support documentation. This role requires onsite availability two days a week plus call queue coverage. Integris empowers clients and employees through secure, strategic, and scalable technology solutions across regulated industries.
Required Qualifications
- Possession of A+ and/or O365 Fundamentals or obtainment of A+ and/or O365 Fundamental or equivalent on-the-job experience
- High School Diploma/GED or equivalent qualification
- Preferably, a minimum of 1 year of service-related experience
- Basic infrastructure and troubleshooting skills
- Valid driver's license required
- Must be able to go onsite minimum two days a week
- Must work in the call queue the remaining days
Desired Qualifications
- Preferably, a minimum of 1 year of service-related experience
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