Systems Service Technician
On-siteWest Allis, Wisconsin, United States
Job Summary
Test, troubleshoot, repair, operate, replace, and clean integrated lighting, audio, video, and control systems at U.S.-based customer locations. Interact directly with end-users to gather information for resolving system issues. Utilize equipment knowledge and documentation to calibrate, maintain, and modify control programs, DSP, and lighting controls per industry standards. Complete service tickets documenting findings and results. Provide preventative maintenance and assist with installations including rough-in, cable pulling, rigging, rack setting, and signal convergence. Requires ability to travel, work at heights, and use hand tools.
Required Qualifications
- Must provide basic hand tools
- Ability to travel on occasion
- Must be ok with heights and occasional work on a lift
Desired Qualifications
- Bachelors/Associates Degree/Certificate of Electronics Technology preferred
- ETC Technician Certification preferred
- Familiarity with soldering, use of standard tools, and generally assembly techniques
- Knowledge of multimeters, oscilloscopes, and signal generators preferred
- Advanced knowledge of ETC, Color Kinetic control Systems
- Strong understanding of control protocols such as DMX, sACN, ArtNet, RDM, and other protocols.
- Basic knowledge of computers and networking
- Knowledge of signal flow
- Ability to work alone
- Ability to interact with customers
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