Systems / Network Administrator Lead
On-siteChicago, Illinois, United States
Job Summary
Lead enterprise systems administration, network operations, and operations and maintenance (O&M) activities across the USMEPCOM enterprise. Serve as the contractor's service owner for enterprise infrastructure services, ensuring systems consistently meet defined service level objectives. Provide technical leadership for Windows and UNIX/Linux operating systems, physical and virtual servers, databases, VMware ESXi environments, Storage Area Networks (SANs), collaboration tools, and cloud infrastructure. Lead the Outage Response Team (ORT), directing enterprise outage response, incident management, disaster recovery, and Continuity of Operations (COOP) while serving as the primary point of contact during major incidents. Coordinate, direct, and oversee outage resolution efforts while providing timely status updates to Government leadership. Lead geographically dispersed teams responsible for enterprise infrastructure operations, systems administration, and network support. Monitor enterprise performance, availability, and operational health while proactively identifying opportunities for infrastructure improvements, automation, and operational efficiencies. Apply Risk Management Framework (RMF) security principles to maintain compliance with Department of Defense cybersecurity requirements.
Required Qualifications
- Must have or obtain all certifications required under DoDM 8140.03 Cyberspace Workforce Qualification and Management Program
- Must have an active ITIL® 4 Practice Manager Certification or ITIL® 4 Foundation Certification
- Microsoft Certified Solutions Expert (MCSE) certification
- Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Design Expert (CCDE) certification
- At least one information security certification (e.g., CompTIA Security+, Certified Information Systems Security Professional (CISSP))
- At least two network certifications (e.g., Cisco Certified Network Associate (CCNA), CompTIA Network+)
- DoDI 8570.01 Information Assurance System Architect and Engineer (IASAE) Level III certification
- Active Secret Clearance
- Minimum five (5) years recent experience managing enterprise IT teams in geographically dispersed locations supporting operations and maintenance of enterprise servers (physical and virtual), operating systems (Windows and UNIX/Linux), databases, VMware ESXi, Storage Area Networks (SANs), collaboration tools, enterprise applications, scripting, and enterprise security
- Minimum one (1) year recent experience: Leading network personnel and coordinating enterprise outage response procedures
- Minimum one (1) year recent experience: Supporting DISA network transport solutions
- Minimum five (5) years recent experience supporting: Cloud-based enterprise solutions and cloud infrastructure
- Minimum five (5) years recent experience supporting: Virtual desktop infrastructure (VDI) environments
- Minimum five (5) years recent experience supporting: In enterprise network and systems administration, including outage response and incident management
- Minimum five (5) years recent experience leading enterprise network operations teams supporting programs similar in size, scope, and complexity to this Task Order
- Minimum six (6) years recent experience supporting global enterprise network systems and subsystems, including LAN, WAN, MPLS, BGP, network availability, troubleshooting, and infrastructure optimization
- Minimum three (3) years experience: Supporting IPv4 and IPv6 protocol stacks
- Minimum three (3) years experience: Planning and executing local and long-haul communications
- Minimum three (3) years experience: Supporting and troubleshooting firewall appliances, firewall rulesets, and enterprise firewall solutions
- Candidates located in the Chicago area are preferred, but this is not a requirement. Approximately 25% travel is anticipated during the first six months of the contract, primarily to the USMEPCOM Headquarters in North Chicago, Illinois, to support transition activities and program ramp-up. Once the program is fully operational, travel is expected to decrease to approximately 10% for periodic customer meetings and program support.
Desired Qualifications
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Network Engineering, or a related technical discipline is preferred.
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