Systems Engineer (Windows Server, Exchange, VMware, Citrix)
On-siteAbu Dhabi, Abu Dhabi, United Arab Emirates
Job Summary
Design, deploy, and maintain Windows Server environments, Microsoft Exchange, VMware vSphere, and Citrix Virtual Apps and Desktops to ensure system availability, performance, and security. Administer operating systems, perform daily monitoring with tools like vRealize Operations and SolarWinds, and execute backup and disaster recovery operations using Veeam or CommVault. Diagnose complex technical issues, optimize performance, and utilize PowerShell scripting for automation across enterprise-level infrastructure. Provide second and third-level support, collaborate on system integrations, and document configurations and incident logs. Work full-time with occasional on-call or after-hours support, with some local travel as required.
Required Qualifications
- Minimum of 3-5 years of experience in systems administration
- Hands-on experience in Windows Server, Exchange, VMware, and Citrix environments
- Proven experience with virtualization technologies (VMware vSphere, ESXi, vCenter) and management of virtualized environments
- Experience managing and troubleshooting Microsoft Exchange Server environments
- Hands-on experience with Citrix XenApp/XenDesktop and Citrix NetScaler or Citrix Cloud solutions
- Strong knowledge of Windows Server 2008-2019, Active Directory, Group Policy, and PowerShell scripting for automation
- Expertise in VMware vSphere architecture, including vCenter, ESXi hosts, and vMotion
- Experience in managing and securing Exchange Server, including Exchange 2016/2019 and cloud-based solutions like Office 365
- Proficient in administering and supporting Citrix virtual environments, including XenApp, XenDesktop, and Citrix-related technologies
- Familiarity with backup solutions (e.g., Veeam, CommVault), disaster recovery practices, and high availability configurations
- Strong troubleshooting skills for server and application performance issues
- Familiar with firewall and network security concepts, particularly in the context of Exchange and remote access solutions
- Full-time position with occasional on-call or after-hours support as required
- Some local travel may be required depending on the nature of the role
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE) in Windows Server
- VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP) for virtualization technologies
- Citrix Certified Associate – Virtualization (CCA-V) or Citrix Certified Professional – Virtualization (CCP-V) for Citrix-related technologies
Desired Qualifications
- Experience with Azure or AWS cloud infrastructure and integration with Windows Server, Exchange, VMware, and Citrix environments
- Experience with Linux and Unix operating systems
- Knowledge of SCCM (System Center Configuration Manager) for software deployment and system management
- Familiarity with ITIL best practices for incident, problem, and change management processes
- Experience with Active Directory Federation Services (ADFS) and Azure AD integration
- ITIL Foundation or equivalent certification is a plus
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