Systems Engineer
$104,000–$166,000 year
On-siteWashington, District of Columbia, United States or Washington, United States
Job Summary
Manage operations, incident detection, escalation, and resolution processes aligned with ITIL best practices to ensure rapid response and minimal service disruption. Lead IT incident response and coordinate with government stakeholders as the Program Manager's delegate for IT incident resolution. Develop and maintain network and system dashboards for real-time operational and cyber metrics to support enterprise decision-making. Provide workforce education and mentoring to maintain IT operations, system administration, and network engineering culture across programs. Serve as the Designated Representative for the Program and Deputy Program Manager to lead IT incident resolution in their absence.
Required Qualifications
- An active/current TS/SCI Security Clearance
- BS/BA degree in an IT related field (or similar technical field)
- eight (8+) years relevant experience
- 12 years of relevant experience in the above-cited duties may be substituted in lieu of a completed higher education degree
- 8+ years of experience managing complex IT Infrastructure environments
- 8+ years of experience in network operations and systems management platforms and solutions
- Proven experience managing large-scale enterprise IT teams supporting federal programs
- Experience interfacing with senior government leadership and stakeholders
- A current/valid IAT LVL II Certification
Desired Qualifications
- Experience leading IT operations in DoD environments
- Demonstrated ability to drive process improvement, security automation, and operational resilience
- Excellent communication, leadership, and stakeholder engagement skills
- Previous experience working in dynamic large scale DoD IT environments
- Demonstrated ability to lead and motivate teams in a complex environment
- Experience in identifying and implementing process improvements efficiencies
- Excellent teamwork, collaboration, and proactive interactions
- Ability to operate in high-tempo, mission-driven environments supporting national security
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