Systems Engineer
$35–$45 year
On-sitePhoenix, Arizona, United States
Job Summary
Support and administer Windows Server environments, Active Directory, DNS, DHCP, and Microsoft 365. Monitor and maintain enterprise infrastructure including servers, virtualization platforms, storage, and backup systems. Assist with server provisioning, patch management, system upgrades, and infrastructure lifecycle activities. Perform routine health checks, preventive maintenance, and operational monitoring. Troubleshoot server, operating system, virtualization, and infrastructure issues while escalating complex incidents as needed. Support backup operations, disaster recovery testing, and business continuity initiatives. Participate in vulnerability remediation, security hardening, and infrastructure compliance activities. Maintain technical documentation, system configurations, and operational procedures. Collaborate with networking, security, cloud, and service desk teams to resolve infrastructure issues. Participate in after-hours maintenance windows and on-call support as required.
Required Qualifications
- Associate degree in Information Technology, Computer Science, or related field, or equivalent professional experience
- 1–3 years of experience supporting Windows Server environments or enterprise infrastructure
- Experience with Microsoft Windows Server
- Experience with Active Directory
- Experience with DNS and DHCP
- Experience with Microsoft 365
- Experience with VMware vSphere or Microsoft Hyper-V
- Experience with Backup and recovery technologies
- Basic understanding of TCP/IP networking fundamentals
- Familiarity with PowerShell scripting and infrastructure monitoring tools
- Strong troubleshooting, documentation, and customer service skills
- Ability to manage multiple priorities in a fast-paced environment
- Participate in after-hours maintenance windows and on-call support as required
Desired Qualifications
- Experience in a Managed Services Provider (MSP) or consulting environment
- Microsoft Azure or hybrid cloud experience
- Experience with Microsoft Intune or MECM/SCCM
- Knowledge of ITIL service management practices
- Microsoft, VMware, CompTIA, or similar technical certifications
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