Systems Engineer - IT
$75,000–$90,000 year
HybridSeattle, Washington, United States
Job Summary
Own the laptop fleet end to end, including procurement, imaging, hardware refresh cycles, and support. Administer FleetDM MDM, Apple Business Manager, and BYOD mobile enrollment for iOS and Android. Manage identity administration across Google Workspace, SSO, and SCIM integrations, while building automated onboarding and offboarding workflows. Field IT support requests through Ravenna and Slack, then document recurring issues into self-service knowledge. Operate the Unifi network, triage security alerts from AWS and Panther, and administer the phishing simulation program. Write Python, Go, or TypeScript code to automate manual operational work and use Terraform for infrastructure-as-code.
Required Qualifications
- 3+ years in IT operations, systems administration, or a similar hands-on role, with real ownership of the systems you ran
- Hands-on experience administering an MDM platform (FleetDM, Jamf, Kandji, Intune, or similar) and managing macOS fleets at scale
- Practical identity administration experience: Google Workspace or Okta, group-based access, and SSO/SAML/SCIM integrations
- Demonstrated automation ability — you've written scripts or services that replaced manual processes, in Python, Go, TypeScript, or similar
- Working familiarity with AWS and cloud access models
- Based in the Seattle area and able to work on a hybrid schedule, including in-person support and physical equipment duties
Desired Qualifications
- Experience with BYOD mobile management and Android/iOS work profiles
- Exposure to a SIEM (Panther, Splunk, Datadog) and alert triage workflows
- Experience administering a phishing simulation or security awareness platform
- Terraform or other IaC experience
- Experience integrating an HRIS (Gusto, Rippling, Workday) with identity provisioning
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