Systems Analyst 3 (304FM202739)
RemoteUnited States
Job Summary
Support the State of Texas Centralized Accounting and Payroll/Personnel System (CAPPS) Program by leading functional configuration, production support, and issue resolution for the Oracle PeopleSoft Financials module. Manage complex batch job monitoring, system integrations, and security enforcement while coordinating testing, release management, and user training across 30+ agencies. Provide Level 2 service desk support for Tier 2 incidents, oversee fiscal year-end planning and reconciliations, and ensure WCAG 2.1 accessibility compliance for all digital content. Act as the first line of support for multi-tenancy security and system performance, participating in major incident management and disaster recovery exercises. Collaborate with policy personnel, vendors, and agency stakeholders to deliver advanced consultative services and system enhancements.
Required Qualifications
- 10 years of experience
- Extensive knowledge and understanding of State of Texas applicable policies
- Extensive technical skillsets needed with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, etc.
- Extensive knowledge and experience performing system configuration changes
- Experience working with the Purchasing (PO) core module of PeopleSoft FSCM version 9.2
- Extensive knowledge supporting and providing oversight with batch jobs, i.e., Run My Jobs (RMJ)
- Extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance
- Extensive Texas public sector experience, directly working for or supporting a large network (30 or more) of Texas state government agencies
- Extensive experience creating and managing a strategic roadmap by combining strong planning skills, functional insight, and effective cross-functional communication
- Extensive familiarity with support tools such as PUM, Fluid and Elastic Search
- Experience performing functional project management activities in support of CPA's CAPPS program
- Experience providing Tier 2 Service Desk Support for a large network (30 or more) of agencies with a Managed Services vendor providing Tier 3
- Experience participating in Disaster Recovery exercises
- Experience preparing and presenting executive-level presentations
- Experience gathering and presenting applicable data in support of a variety of audits and open records requests
- Extensive experience supporting the CAPPS Financials tower in PeopleSoft FSCM version 9.2
- Experience developing requirements, analyzing, designing, developing, testing, and implementing components of two or more of CPA's statewide systems: CAPPS, TINS, SPA, and USAS
- Experience planning and coordinating the Fiscal Year Process at a statewide level
- Experience supporting Priority 1 and Priority 2 incidents
Desired Qualifications
- Have experience in gathering business requirements for large projects
- Work independently in a diverse team environment with on-site and remote team members
- Have strong written, verbal, and interpersonal communication skills
- Have knowledge of project management methodologies
- Have knowledge of technical and functional attributes of Oracle PeopleSoft
- Have problem-solving skills and the ability to multitask with readiness to put in extra efforts when necessary
- Have experience with Agile and other SDLC methodologies
- Have experience with ITIL methodologies
- Have experience with or knowledge of information security frameworks (i.e., NIST)
- Must be adaptable and able to learn and integrate new systems and platforms as needed, such as CGI Advantage
- Extensive knowledge of the CAPPS Financials reporting tools
- Proficient knowledge of PeopleSoft's integration with all other deployed modules and ancillary tools and systems
- Minimum of ten (10) hours of professional training in a relevant area of expertise associated with the Services provided under the CPA Contract
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