Systems Administrator – Messaging
On-siteAtlanta, Georgia, United States
Job Summary
Support the organization's email and messaging platforms, including Microsoft Exchange Server, Exchange Online, and Proofpoint, through Tier 3 escalation, root cause analysis, and on-call rotation. Balance operational maintenance and patching cycles with a focus on automation, writing PowerShell scripts and tooling to manage mailbox lifecycles, device inventory, and reporting via Microsoft Graph API and REST endpoints. Maintain documentation, runbooks, and standard configurations while managing code in Git. Requires a Bachelor's degree, strong PowerShell proficiency, and methodical troubleshooting skills.
Required Qualifications
- Bachelor's degree in computer science, Information Technology, or a related field, or equivalent hands-on experience.
- Working proficiency in PowerShell or another scripting or programming language, with a solid grasp of code fundamentals including functions, logic, and error handling.
- Familiarity with Git and version control concepts.
- Working knowledge of Microsoft 365 and enterprise email concepts.
- Strong troubleshooting skills and a methodical approach to problem solving.
- Ability to learn new platforms quickly and work effectively with senior team members.
- Clear written and verbal communication with both technical and non-technical audiences.
Desired Qualifications
- Hands-on experience with Exchange Server or Exchange Online.
- Exposure to Microsoft Graph API or other REST APIs.
- Microsoft certifications or equivalent industry certifications are highly desirable.
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