Systems Administrator II - UNIX
HybridCary, North Carolina, United States
Job Summary
Manage Linux and AIX server environments across Wake County Public Schools, overseeing installation, configuration, and ongoing maintenance to ensure stability and security. Monitor system performance metrics, apply security patches and audits, and implement backup and disaster recovery solutions to protect data integrity. Resolve complex technical issues related to hardware, software, and network connectivity while creating automation scripts to streamline administrative tasks. Lead IT projects involving system upgrades and migrations, and mentor junior staff through training and guidance. Collaborate with cross-functional teams and external vendors to achieve IT objectives.
Required Qualifications
- Comprehensive knowledge of Linux distributions such as Red Hat, Ubuntu, and CentOS
- Understanding of system administration tasks including installation, configuration, and maintenance of Linux servers
- Proficiency in shell scripting (e.g., Bash) and automation tools (e.g., Ansible, Puppet, Chef)
- Knowledge of networking concepts and protocols (e.g., TCP/IP, DNS, DHCP, routing)
- Understanding of network services and configurations on Linux systems
- Familiarity with web server administration (e.g., Apache, Nginx) and database management (e.g., MySQL, PostgreSQL)
- Knowledge of Linux security practices, including firewall configurations (e.g., iptables, firewall), user permissions, and access controls
- Awareness of common security threats and mitigation strategies for Linux environments
- Understanding of backup and disaster recovery solutions and methodologies for Linux systems
- Knowledge of IT Operations and Data Center Controls
- Knowledge of Storage Area Networks (SAN)
- Advanced skills in diagnosing and resolving complex technical issues related to Linux systems, hardware, and network connectivity
- Skills in monitoring system performance, identifying bottlenecks, and implementing optimizations to ensure system efficiency and reliability
- Skills in managing IT projects, including planning, execution, and coordination with other IT team members and stakeholders
- Strong verbal and written communication skills, with the ability to convey technical information to both technical and non-technical audiences
- Strong problem-solving skills to address and resolve technical challenges efficiently and effectively
- Ability to create and maintain detailed documentation for system configurations, processes, and troubleshooting procedures
- Ability to provide high-quality technical support and customer service to end-users and IT staff
- Ability to work effectively with cross-functional teams, vendors, and stakeholders to achieve IT objectives and resolve issues
- Ability to analyze complex systems and data to identify issues, make informed decisions, and implement effective solutions
- Ability to adapt to changing technologies and priorities, staying current with industry trends and best practices
- Ability to pay keen attention to detail to ensure accuracy in system configurations, documentation, and adherence to policies and standards
- Ability to make sound decisions under pressure, balancing technical requirements with organizational needs
- Ability to mentor and guide junior IT staff, providing leadership, support, and training in technical and project-related matters
- Ability to manage multiple tasks and projects simultaneously, prioritize effectively, and meet deadlines
- Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback
- Ability to establish and maintain effective working relationships with school system staff, vendors, contractors, external agencies, and the community
- Bachelor's degree in computer science, Information Technology, or a related field
- Five years of experience as a Systems Administrator or similar role, with a focus on Linux-based systems
- Must be able to use a variety of office equipment such as computers, scanners, and copiers
- Must be able to communicate effectively
- At times requires the ability to lift, carry, push, pull or otherwise move objects up to ten pounds
- The work occasionally requires driving automotive equipment
Desired Qualifications
- Familiarity with cloud services and infrastructure, such as AWS or Azure
- Knowledge of containerization technologies (e.g., Docker, Kubernetes) and their deployment and management in Linux environments
- Experience in an educational environment or public sector, with a proven ability to manage large-scale IT infrastructures
- Experience with cloud services (e.g., Microsoft Azure), familiarity with backup and disaster recovery solutions, and knowledge of ITIL practices
- Certification in RedHat Linux and/or IBM AIX (Linux Professional Institute Certification (LPIC-2 or LPIC-3), Red Hat Certified Engineer (RHCE), or similar advanced Linux certifications)
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