Systems Administrator

Administer critical on-premises and cloud-based systems, including servers, virtualization platforms, endpoint management solutions, and core banking technologies. Maintain system uptime, performance reliability, and lifecycle management through monitoring, patching, and release planning while supporting disaster recovery planning and testing. Manage Active Directory, Azure AD, group policies, identity and access controls, and user lifecycle provisioning in alignment with internal controls and regulatory expectations. Lead incident response and root-cause analysis for system-related outages, security events, or operational disruptions. Develop, maintain, and audit system documentation, diagrams, configuration baselines, and runbooks to ensure operational transparency and audit readiness. Coordinate with Infrastructure, Cybersecurity, and Digital Banking teams to support system requirements, upgrades, integrations, and cross-department initiatives. Serve as an escalation point for IT Specialists and System Administrators, providing technical leadership, mentorship, and quality assurance oversight.