Systems Administrator - Chesterfield
On-siteChesterfield, Virginia, United States
Job Summary
Travel up to 60% to set up and support new and existing remote Carvana locations, including desktop, server, network, security surveillance, and AV infrastructure. Diagnose and resolve hardware, software, networking, and system issues while monitoring helpdesk ticketing systems to meet defined SLAs. Handle incoming calls, emails, and walk-ups for PC and Mac users, configuring IT accessories for new hires and assisting with desk moves. Maintain physical security for all infrastructure, manage inventory for hardware in the Carvana system, and document solutions in Jira. Participate in hardware refresh projects, coordinate with third-party vendors for installations, and maintain an on-call rotation for after-hours support.
Required Qualifications
- High School Diploma or equivalent
- Valid and current driver's license
- Advanced skills administering Windows Server, Active Directory, DHCP, and other network services
- Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images
- Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra)
- Experience working with Meraki Security Appliances
- Experience with all major types of mobile devices (iOS, Android, Windows)
- An understanding of enterprise network environments
- Basic knowledge and troubleshooting skills for IP Phones
- Experience with G-Suite including Gmail, Calendar, and Drive
- Intermediate skills supporting MS Office suite, especially Outlook and Office 365
- Experience with troubleshooting AV equipment such as HD TVs or Projectors
- 4-6 years of IT experience in fast-paced environments
- Must be able to read, write, speak, and understand English
- Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
- Must be able to carry and transport up to 70 pounds up to 20 feet
- Requires excellent visual acuity and manual dexterity
- Ability to participate in an on-call rotation and after hours work when needed
- Must be able to effectively lead and coach others
- Must be able to lift 50 lbs
Desired Qualifications
- Project management experience is a plus
- Must be able to lift 50 lbs
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