Systems Administrator - Center for Neural Science
$70,000–$70,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Respond to incoming incidents and provide first-line troubleshooting for Tier One server support, including diagnosing and repairing hardware, checking problem corrections, and maintaining solution documentation. Facilitate smooth hardware and software operations by managing installation, testing, maintenance, and upgrades of operating systems and applications while monitoring backup systems and implementing security measures. Develop network solutions to address present and future needs by analyzing hardware and software requirements and recommending changes for efficient service. Assist with website design, data archival, and distribution methods while ensuring system compliance with University IT policies and coordinating vendor contracts. Support 24x7 production systems and supervise departmental computing infrastructure.
Required Qualifications
- Bachelor's Degree
- 2+ years years of relevant experience with system administration including installation, maintenance, and support or an equivalent combination of education and experience
- Must have experience with operating systems, servers, hardware, network administration, authentication systems, client-server applications, designing/developing system enhancements and software applications, scripting experience, application software, protocols, tools, and utilities
- Experience with capacity planning, monitoring, and maintenance of Linux and Windows servers and the services they provide
- Experience providing administration and support to 24x7 production systems
- Experience with architecture, implementing and administering Linux and Windows based solutions
- Experience managing storage devices such as NAS'
- Experience administering servers hosting Active Directory, Apache, Virtual Machines, MS SQL
- Experience with Ansible, Puppet, BigFix, WorkspaceOne, BeyondTrust, InsightVM, CortexXDR, Splunk, Tufin and automation technologies
- Experience working in a global delivery environment
- Experience managing and implementing projects with Active Directory, Privileged Access Management (PAM), and multi-factor and single sign-on authentication
- Familiarity with multi-vendor hardware/software management, security, network/Internet protocols
- Problem identification/resolution
- Performance management/tuning
- Knowledge of related large-scale computing systems and/or product installs and maintenance
- Ability to provide technical support for complex, large-scale computing systems projects
- Ability to clearly communicate technical concepts to non-technical audience
- Excellent organizational and written and verbal communication skills
- Familiarity with Endpoint Management & Patch Policy, Vulnerability Remediation, Microsoft Windows Server, MacOS, Active Directory, Redhat Linux, NAS Raid Arrays, File Transfer Protocols, ACL's, production support in a distributed system environment
Desired Qualifications
- Bachelor's Degree or equivalent n Computer Science, Computer Programming, Engineering, or Information Technology
- 3+ years years of experience with architecture, implementing and administering Linux and Windows based solutions
- Experience managing storage devices such as NAS'
- Experience administering servers hosting Active Directory, Apache, Virtual Machines, MS SQL
- Experience with Ansible, Puppet, BigFix, WorkspaceOne, BeyondTrust, InsightVM, CortexXDR, Splunk, Tufin and automation technologies
- Experience working in a global delivery environment
- Experience managing and implementing projects with Active Directory, Privileged Access Management (PAM), and multi-factor and single sign-on authentication
- Strong experience in supporting large Linux and Windows server environments
- Experience in managing, monitoring, deploying, and troubleshooting servers
- Demonstrate knowledge and extensive experience with enterprise technical environments, including IP Segmentation & Firewalling, DNS, VLANS, InfoSec, and related technologies
- Knowledge of enterprise-class backup and disaster recovery environments including failover and data restoration techniques
- Knowledge of cloud technology and hybrid cloud implementation a plus
- Proficient in scripting languages such as PowerShell, Bash & Python
- VCP, ITIL and Red Hat/Microsoft certifications a plus
- Planning, coordinating, and monitoring project activities
- In-depth experience with Disaster Recovery and Avoidance planning
- Knowledge of cloud providers including AWS, Azure, and GC as well as on-prem server equipment (Synology NAS, Dell PowerEdge)
- Deployment and cloud integration of NEAT/ZOOM AV conferencing nodes
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