Systems Administrator
$77,800–$121,500 year
On-siteWashington, United States
Job Summary
Design and maintain robust, scalable systems architecture for the organization's IT infrastructure, ensuring security and optimal performance. Implement and manage servers, storage, virtualization technologies, and cloud platforms, with a focus on Microsoft Azure and Active Directory. Collaborate with cross-functional teams to optimize system resources, manage backups, and develop disaster recovery plans to ensure business continuity. Provide Tier I/II service desk support, troubleshooting technical difficulties for end users while documenting incidents and tracking requests within the ITSM platform. Conduct root cause analysis on recurring incidents to implement permanent fixes and maintain comprehensive documentation of schemas, configurations, and standard operating procedures.
Required Qualifications
- Bachelor's degree in computer science, information technology, or a related field or equivalent experience
- 3+ years of experience in systems administration or IT infrastructure
- 2+ years of Tier I/II support in an office environment
- Strong knowledge of systems architecture, server networking principles, and virtualization technologies in both a Microsoft and open-source environment
- In-depth knowledge of Windows domain infrastructure, especially Active Directory, Group Policy, and DNS, including installation, configuration, performance tuning, and troubleshooting
- Experience with cloud platforms, especially Microsoft Azure, including Azure Active Directory
- Experience with virtualization technologies such as VMware, Hyper-V, and KVM
- Familiarity with open-source server, directory, and storage systems
- Experience managing Apache Open Stack, Open Stack, and Kubernetes
- Strong analytical and problem-solving skills with the ability to diagnose and resolve complex system administration issues
- Strong project management skills
Desired Qualifications
- Relevant certifications (e.g., Microsoft Certified Systems Engineer) are a plus
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