Systems Administrator 2
$150,000–$200,000 year
HybridChandler, Arizona, United States
Job Summary
Own corporate identity administration, including directory and account architecture, groups, roles, licensing, conditional access, and multi-factor authentication. Design and maintain consistent access models, conduct periodic reviews, and manage endpoint management across Windows, macOS, and ChromeOS. Administer corporate network infrastructure, including firewalls, routing, wireless, and remote access, while planning changes with documented records and rollback plans. Support endpoint protection and email security platforms, automate recurring tasks using scripting, and maintain architecture documentation. Serve as a technical escalation point, mentor team members, and lead projects such as platform migrations and device refreshes. Collaborate with Engineering, Security, and school operations to ensure system reliability and compliance.
Required Qualifications
- 5+ years of experience in systems administration or infrastructure engineering, or equivalent demonstrated experience, including at least 2 years at a senior or lead level
- Demonstrated end-to-end ownership of significant technology platforms, including designing, operating, documenting, and maintaining them
- Deep working knowledge of cloud identity and productivity administration, including directory services, groups, roles, licensing, conditional access, and multi-factor authentication
- Strong enterprise endpoint management experience with platforms such as Microsoft Intune and Jamf, including configuration profiles, compliance policies, patching, and application deployment
- Strong network administration knowledge, including firewalls, VLANs, routing, wireless, DNS, DHCP, certificates, and remote access
- Experience administering Windows, macOS, and ChromeOS in a centrally managed environment, with Linux experience where applicable
- Scripting experience using tools such as PowerShell, Bash, or Python to automate recurring administrative tasks
- Experience administering endpoint protection and email security platforms, including policy tuning and alert triage
- Strong change management practices, including written change records, maintenance windows, rollback plans, and clear communication
- Ability to create clear technical documentation, architecture documentation, runbooks, and standard operating procedures
- Demonstrated practical experience using AI tools in a technical environment, with the judgment to verify AI-generated output before relying on it
- Strong analytical, troubleshooting, communication, and problem-solving skills
- Ability to handle confidential staff and student information appropriately and in accordance with FERPA and company policies
- High school diploma or equivalent
- Associate or bachelor's degree in a technology-related field is helpful but not required; demonstrated technical capability and experience are highly valued
Desired Qualifications
- Microsoft Entra ID and Microsoft 365 experience
- Relevant certifications are welcomed and supported, including Microsoft Identity and Access Administrator, Endpoint Administrator, Azure Administrator, Jamf, networking, or security certifications
- Experience with identity platform migrations or managing multiple identity providers
- Experience administering cloud telephony and contact center platforms such as RingCentral
- Experience with physical security systems, including badging, cameras, and door access
- Exposure to cloud infrastructure concepts and experience partnering with Engineering on corporate-to-production environments
- Experience with backup, recovery, and business continuity planning and testing
- Experience with asset management and hardware lifecycle programs at scale
- Experience supporting standardized testing or large-scale seasonal device deployments
- Experience preparing technical evidence for security audits or compliance frameworks
- Experience supporting schools, school districts, or education technology environments
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