System Technician II
On-siteLocation, Northern Cape, South Africa
Job Summary
Re-image desktops and laptops via Microsoft Intune Admin Center, deploy software updates, and support onsite installation of IT equipment. Plan, coordinate, and execute office openings, moves, and closures while providing Microsoft Exchange email services with Outlook clients. Independently research and resolve moderately to highly complex technical problems, create documentation for training, and support internal customers with system issues. Requires MS Active Directory and Office 365 knowledge, along with strong troubleshooting and communication skills. Full-time role in Bangalore, India, offering flexible working hours and remote opportunities.
Required Qualifications
- Previous Technical Experience in IT Environment
- Knowledge of IT systems
- MS Active Directory and MS Office 365 knowledge
- Ability to Develop, Interpret, and Follow Written IT Policies and Procedures
- Experienced with Microsoft Business Software Applications and Other Communication tools
- Excellent Communication Skills, Oral, Written and Presentation
- Exceptional Troubleshooting, Problem Solving, and Customer Service Skills
Desired Qualifications
- Microsoft Training / Certifications
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