System Support Representative (SSR)
$70,000–$85,000 year
On-siteMontgomery, Alabama, United States
Montgomery, Alabama, United StatesOn-siteFull Time$70,000–$85,000 yearSmall
Full TimeSmall
Job Summary
Maintain mission planning systems by troubleshooting technical issues, performing updates, and managing data loads to ensure hardware and software remain functional. Support mission planning during training exercises and deployments while documenting system configurations and providing technical assistance to mission personnel and government teams. Collaborate effectively to address system challenges and maintain operational readiness in an environmental mission-critical setting.
Required Qualifications
- U.S. Citizenship (no dual citizenship)
- Active DoD Secret Security Clearance
- CompTIA Security+ certification (required within 6 months of hire)
- IT-related degree OR 2+ years of relevant IT experience
- Strong troubleshooting skills across hardware, software, and systems
- Ability to support and maintain IT systems in an operational or mission-critical environment
- Ability to document technical issues and communicate effectively across technical and non-technical audiences
Desired Qualifications
- Experience supporting USAF or DoD mission planning systems
- Familiarity with mission planning software, mapping tools, or geospatial data
- Experience working in classified or secure environments
- Military or aircrew experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.