System Support Analyst/IT Support
$43,680–$54,040 year
Remote · Birmingham, Alabama, United States or New York City, New York, United States
Birmingham, Alabama, United States or New York City, New York, United StatesRemoteFull Time$43,680–$54,040 yearMid LevelAssociates DegreeUnknown
Type
Full Time
Level
Mid Level
Education
Associates Degree
Company size
Unknown
Job Summary
The System Support Analyst/IT Support role involves providing comprehensive IT assistance to ensure operational efficiency while safeguarding the integrity of Motion's IT infrastructure. Key responsibilities include fielding IT support calls, onboarding, and troubleshooting IT issues across commercial and proprietary software.
Required Qualifications
- 3+ years of relevant IT support experience
- Working knowledge of Windows and related O365 platform software
- Understanding of standard network architecture and security
Desired Qualifications
- IT Certifications ranging from A+, Network+, MS900, Security+
- Proven ability to communicate clearly across multiple mediums
- Experience with Cisco and Fortinet network gear and operations
- Experience performing remote triage and troubleshooting IT issues
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