System Manager
$124,000–$186,000 year
On-siteWashington, District of Columbia, United States
Job Summary
Manage all technical aspects of large litigation support projects, including establishing dedicated local area networks, database servers, and customized applications for analyzing case data. Proactively coordinate with Government representatives, other contractors, and internal components to anticipate problems, hire and train staff, and ensure conformance to functional requirements and technical design. Oversee development of configuration management, risk analysis, and disaster recovery solutions for web-hosted litigation data while enforcing system and data security. Direct and supervise staff, manage user help desk support, and produce cost estimates and progress reports to the Government Contracting Officer.
Required Qualifications
- At least three years of specific, hands-on experience installing, running, maintaining, securing and upgrading any lit support software in use at the organization including client apps, server apps and Cloud apps
- Experience standing up and maintaining lit support software such as RelOne, Nuix, Axiom, in Cloud, Server and PC environments
- Experience with data migrations
- Experience handling financial crimes/non-compliance cases
- At least several years of first-line management experience
- Experience in implementing user support help desks
- Experience developing and deploying new applications to an established user group
- Experience in a litigation support environment
- Hands-on experience in a Windows office automation environment such as JCON
- Excellent oral and written communication skills
- Trial support experience
- Management skills
- Systems analysis skills
- Leadership skills
- Undergraduate degree
- Graduate degree in computer science or information management/technology
- Managerial experience
- Must be able to obtain and maintain MRPT facility credentials/authorization
- US Citizenship
Desired Qualifications
- Experience in a litigation support environment would be extremely helpful
- hands-on experience in a Windows office automation environment such as JCON
- Experience in implementing user support help desks extremely helpful
- experience developing and deploying new applications to an established user group extremely helpful
- Undergraduate degree strongly preferred
- preferably in the computer science or information management/technology disciplines
- Graduate degree in computer science or information management/technology preferred
- Trial support experience a plus
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