System Implementation Associate
Remote
Job Summary
Support go-live activities for hospital monitoring systems installed and tested by a senior System Implementation Specialist. Perform system installations, add-ons, and updates according to project plans, site surveys, and customer requirements. Verify that systems meet Mindray performance and quality specifications through post-installation testing. Respond on-site to complex issues beyond the scope of local service representatives, ensuring timely resolution. Document all service and installation activities in compliance with Mindray administrative and quality policies, including MDR and field corrections. Coordinate and execute system updates and configuration changes as needed. This hands-on field position involves approximately 85% travel to hospital environments across regions and requires ability to lift up to 75 lbs. with or without assistance.
Required Qualifications
- Formal technical training (via school, military, or equivalent experience)
- Basic understanding of Wi-Fi and IT networking systems
- Familiarity with Microsoft Windows operating systems and Microsoft Office applications
- Strong troubleshooting and technical repair abilities for monitoring systems
- Valid driver's license and clean driving record
- Must be able to lift up to 75 lbs. with or without assistance
- Must be available for after-hours emergency support when required
- Must be able to travel approximately 85% to hospital environments across regions
- Must be able to access ceilings, under nurses' stations, and hospital infrastructure areas
Desired Qualifications
- Customer-focused attitude with professionalism and teamwork orientation
- Excellent organization, communication, and problem-solving skills
- Advanced technical, networking, and project management skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.